FREQUENTLY ASKED
Questions
How do I track my shipment?
FTT C Track provides a real-time tracking system. After placing your order, you will receive a tracking number that allows you to monitor your shipment from pickup to delivery. You can also receive SMS or email notifications at key stages of transit
What international shipping services do you offer?
We offer air, sea, and road freight services to over 120 countries worldwide. Our team handles customs documentation, consolidation, and ensures compliance with international regulations. Whether it’s express parcels or bulk cargo, we have tailored solutions for every need.
How do I calculate shipping costs?How do I calculate shipping costs?
Shipping costs depend on the weight, dimensions, destination, and type of service chosen. Use our online calculator or contact our support team for a detailed quote. We also offer competitive rates for recurring business clients and bulk shipments.
What is your delivery timeframe?
Delivery times vary by service type and destination. Standard international shipping typically takes 5–12 business days, while express services range from 1–5 business days. Domestic shipments are usually delivered within 1–3 business days, depending on location and service level.
Do you provide insurance for shipments?
Yes. Swift Cargo Track offers comprehensive insurance options for all shipments. Coverage protects against loss, damage, or delays. You can select insurance at the time of booking, and our team will guide you on coverage details and claims procedures.
How do I handle customs and duties?
FTT Cargo Track manages customs clearance and brokerage for you. Our experts prepare and review all documents, classify your goods correctly, and ensure timely customs clearance to prevent delays. Duties and taxes are calculated according to local regulations and can be pre-paid.
